Refund Policy

Refunds are available for items returned within [24 hours] of receiving your order. To be eligible, the item must be unused, unwashed, and in its original packaging with all tags intact.

Certain items, such as sale items, gift cards, and custom orders, are non-refundable. Any specific non-refundable items will be clearly marked on the product page.

To initiate a return, please contact our customer service team at [umeus.in@gmail.com / +91 9789759751] with your order details. Once your return is approved, we’ll provide instructions on sending the item back.

Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a trackable shipping service, as we can’t guarantee receipt of your returned item otherwise.

Once we receive and inspect your return, we will notify you of the status. If approved, your refund will be processed to the original payment method within [7 days].

If you haven’t received a refund within [10 business days], please check with your bank, as processing times may vary. If there are further issues, feel free to contact us for assistance.

We only replace items if they are defective or damaged. If you need to exchange an item, please reach out to us at [umeus.in@gmail.com].