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Refund/Exchange Policy

At U.me.us Clothing, we currently do not offer returns.

Exchanges

  • Exchanges are allowed within 7 days of delivery.

  • Items must be unused, unwashed, and returned with original tags intact.

  • Exchange requests raised after 7 days will not be accepted.

  • Sale or discounted items are strictly non-exchangeable.

All exchange requests must be initiated via email (umeus.in@gmail.com) and are subject to product quality checks.

Exchange Shipping Policy

  • The company does not provide reverse pickup services.

  • Customers are required to return the product through any courier services of their choice at their own cost.

  • The company is not responsible for lost or damaged shipments during transit.

Cancellations 

  • Orders cannot be be cancelled once placed.

  • However, changes (size or different product) can be made within 6 hours of order placement. All communications  must be sent via email to umeus.in@gmail.com or phone (+91 9789759751).

Important Notes

  • Exchanges are subject to product availability.

  • Shipping charges, if applicable, are non-refundable.

  • By placing an order, the customer agrees to all policies mentioned above.

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